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Appointments

office-policiesAppointments with your Cincinnati GI Gastroenterologist may be made by calling the principal office of that physician. Many patients are referred by their primary physicians, but you may call us directly. We will do our best to schedule you at a time and office location that is convenient for you. Please bring any previous test results or written reports related to your present condition to your appointment. This provides valuable assistance to your doctor.

 

Emergencies

If you have an after-hours medical emergency or urgent question you can feel secure in knowing that one of our doctors is available for you 24 hours a day, seven days a week. Call the office number as you normally would and follow the directions to be connected with our answering service. They will inform the doctor on-call about your situation.

 

Prescription refills

If you need prescription refills, please call your Cincinnati GI physician's office directly during normal office hours. The doctor on-call after hours and on weekends may not be familiar with your medical history, so it's best for you to talk with your own doctor or his staff.

 

Insurance

We will be happy to bill your health insurance as part of our commitment to serving you. We will need to know your insurance company name and address and your policy number when you first register as a patient. It is important that this information be complete, accurate and up-to-date. If applicable, we ask that you make your co-payment at the time of service. If your insurance company does not pay the entire bill, you will be responsible for any balance. Also, we will need any referral forms from your primary physician that may be required. If you have questions about your bill our patient billing staff will be able to help you. You can reach them at 451-9698 during regular business hours.