Patient Stories

When you are facing a health issue, especially a serious one, you may feel like you are alone. However, the physicians and staff at Cincinnati GI are here to listen and offer compassionate care.

It is often helpful to read about other people’s experiences so that you feel confident in your care team. Here’s what some Cincinnati GI patients have had to say.

“If you are looking for someone who is kind, patient, and will thoroughly educate you on what you’re being treated for, Amanda Holloway, NP-C is it.”

“For true peace of mind – and only one day of inconvenience – I’m going to go with a colonoscopy next time.”

Dr. Hess and his entire staff were amazing. From start to finish, getting my colonoscopy was stress-free. I felt well informed and well taken care of the entire time.

What Dr. Ionna thought might be scar tissue turned out to be a mass on my ovary. If he hadn’t mentioned his unusual observation to me, it might have taken even longer to receive a diagnosis.

I’ll be more proactive about my health and my family’s health from now on. And I’ll always be grateful for Dr. Lam’s expertise and that I went to Cincinnati GI.

“The at-home test told me I didn’t have cancer, but what it didn’t show me was the actual physical state of my colon. It couldn’t tell me about the polyp, and that polyp could have become cancerous.”

“Every employee I interacted with – from the moment I entered the door – demonstrated compassion and care that exceeded any healthcare experience I have had. Your staff has clearly been taught to value the patient and make the experience comfortable and reassuring as possible.”

“It’s been eight years since my diagnosis. I no longer think about my cancer every day. The anxiety is gone. I got married to an incredible guy. I’m living my life again. And I have a medical team whose got my back. Life is good!”

Noel: “My doctor is Dr. Lopez. He is one of the most caring doctors I have ever encountered. He always listens and makes my concerns feel valid. I will always recommend him to anyone with GI issues because he treats me as I would treat my family if I were a doctor.

Virgil: “I want to express my sincere gratitude and appreciation for you and your staff’s excellent work before, during and after my colonoscopy. Everything went perfectly as any medical procedure could. The staff and facilities were the best I’ve ever encountered anywhere. All appeared to work in harmony and functioned like a well-oiled machine.”

Rita:  “Hanna, I really believe you saved my life. I am so thankful for your hard work and knowledge. I was in such a mess I couldn’t leave the house. I was so surprised I could get help over the phone. I am doing great…I thank God for you.”

Brian: “Excellent and sympathetic care, during this, my first visit to any hospital. Dr Ionna takes charge of the situation, and leaves you in no doubt as to the best course of action.”

Bev:  “I cannot say enough accolades to describe what Shannon did for me and followed up numerous times to ensure everything was arranged and that I was ok. What exemplary customer service in these days and times.”

Scott: “Dr Kakarlapudi is awesome been going to this practice for years the whole staff are very caring and always gets back to me with any answers to any questions or concerns I have don’t know what I would do without them.”